Slow and Non loading websites (Resolved)
  • Priority - Critical
  • Affecting Server - darkeritsolutions.uk
  • We are currently monitoring the issue, it appears to be an inbound WordPress attack against the xmlrpc.php files so we are currently tweaking the firewall to actively block multiple attempts against this file which should bring the server usage back in line again.

  • Date - 15/04/2017 15:46 - 15/04/2017 17:00
  • Last Updated - 15/04/2017 19:50
Email Bounce Issues (Resolved)
  • Priority - High
  • Affecting Server - darkeritsolutions.uk
  • We have been experiencing some issues where emails to some recipients have been bounced due to poor reputation of the Mail Server IP address.

    This issue should now be resolved and emails should now return to normal operation.

    Sorry for any inconvenience cuased by this issue, we now actively monitor the server for reputation and spam blacklisting issues.

  • Date - 01/03/2017 12:00 - 12/03/2017 00:00
  • Last Updated - 12/03/2017 12:01
CLOUD10 CPU Upgrade (Resolved)
  • Priority - Critical
  • Affecting Server - darkeritsolutions.uk
  • At 01:00AM / 2nd October, we will be upgrading CLOUD10 to introduce new CPU Hardware which is 90% faster then the existing hardware. 

    This will bring both major performance gains to both clouds along with increased stability.

    During our upgrade window of 1hr some customers might notice brief intermittent access however downtime will be kept to a minimum.

  • Date - 02/10/2016 01:00 - 07/10/2016 08:49
  • Last Updated - 01/10/2016 20:06
Platform & Backup Upgrades (Resolved)
  • Priority - Critical
  • Affecting Server - darkeritsolutions.uk
  • Upgrade Updates - 3rd Sep 2016 - Weekend

    To conclude our scheduled upgrade works we will be applying final Kernel module upgrades to our platform.

    This will require reboots to our platform scheduled between 00:01 on the 4th to 03:00 4th and 00:01 on the 5th to 03:00 again on the 5th.

    We will keep any service disruption to a minimum.

  • Date - 04/09/2016 12:45 - 08/09/2016 23:51
  • Last Updated - 04/09/2016 12:45
Platform and Backup Upgrades (Resolved)
  • Priority - High
  • Affecting Server - darkeritsolutions.uk
  • As advised earlier this week, we have been very busy upgrading all shared hosting services to ensure that our platform has the latest cPanel patching, along with all 3rd party updates.

    The upgrades are key to ensuring that several outstanding cPanel bugs from QUOTA issues to performance bugs are corrected thus ensuring that our platform offers the best levels of uptime, service and performance possible.

    Along with the upgrades we are also concluding a major R1 upgrade to which will bring faster and hourly backups. Please find below our latest updates based on the work to which we have been completing. 

    The cloud to which your service runs can be found within your product details in your client area. We are upgrading all clouds globally.


    CLOUD01

    • Hardware Upgrades Complete
    • R1 CDP Backup Upgrades Complete
    • cPanel patching Complete
    • Cloud Flare Plugin Updated
    • SEO Tools Updated
    • Reseller & MR Services Updated 


    CLOUD02

    • Hardware Upgrades Complete
    • R1 CDP Backup Upgrades Complete
    • cPanel patching Complete
    • Cloud Flare Plugin Updated
    • SEO Tools Updated
    • Reseller & MR Services Updated


    CLOUD03

    • Hardware Upgrades Complete
    • R1 CDP Backup Upgrades Complete
    • cPanel patching Complete
    • Cloud Flare Plugin Updated
    • SEO Tools Updated
    • Reseller & MR Services Updated


    CLOUD04

    • Hardware Upgrades Complete
    • R1 CDP Backup Upgrades Complete
    • cPanel patching Complete
    • Cloud Flare Plugin Updated
    • SEO Tools Updated
    • Reseller & MR Services Updated


    CLOUD05

    • Hardware Upgrades Complete
    • R1 CDP Backup Upgrades Complete
    • cPanel patching Complete
    • Cloud Flare Plugin Updated
    • SEO Tools Updated
    • Reseller & MR Services Updated 


    CLOUD06

    • Hardware Upgrades WIP
    • Cloud Flare Plugin Updated
    • SEO Tools Updated


    CLOUD07

    • Hardware Upgrades WIP
    • Cloud Flare Plugin Updated
    • SEO Tools Updated


    CLOUD08

    • Hardware Upgrades to be rebooted & Concluded 21st into 22nd Aug.
    • Cloud Flare Plugin Updated
    • SEO Tools Updated


    CLOUD09

    • Hardware Upgrades Complete
    • R1 CDP Backup Upgrade WIP – Estimated to be concluded 22nd Aug
    • cPanel patching Complete
    • Cloud Flare Plugin Updated
    • SEO Tools Updated
    • Reseller & MR Services Updated


    CLOUD10

    • Hardware Upgrades WIP
    • R1 CDP Backup Upgrades Complete
    • cPanel patching Complete
    • Cloud Flare Plugin Updated
    • SEO Tools Updated
    • Reseller & MR Services Updated 


    MR01

    • Hardware Upgrades WIP
    • Cloud Flare Plugin Updated
    • SEO Tools Updated


    MR02

    • Hardware Upgrades Complete
    • R1 CDP Backup Upgrades Complete
    • cPanel patching Complete
    • Cloud Flare Plugin Updated
    • SEO Tools Updated
    • Reseller & MR Services Updated


    MR03

    • Hardware Upgrades WIP
    • Cloud Flare Plugin Updated
    • SEO Tools Updated


    MR04

    • Hardware Upgrades Complete
    • R1 CDP Backup Upgrades Complete
    • cPanel patching Complete
    • Cloud Flare Plugin Updated
    • SEO Tools Updated
    • Reseller & MR Services Updated

     

    MR05

    • Hardware Upgrades WIP
    • Cloud Flare Plugin Updated
    • SEO Tools Updated

     

    MR06

    • Hardware Upgrades WIP
    • Cloud Flare Plugin Updated
    • SEO Tools Updated


    MR07

    • Hardware Upgrades WIP
    • Cloud Flare Plugin Updated
    • SEO Tools Updated


     MR08

    • Hardware Upgrades Complete
    • R1 CDP Backup Upgrades Complete
    • cPanel patching Complete
    • Cloud Flare Plugin Updated
    • SEO Tools Updated
    • Reseller & MR Services Updated


    MR09

    • Hardware Upgrades Complete
    • R1 CDP Backup Upgrades Complete
    • cPanel patching Complete
    • Cloud Flare Plugin Updated
    • SEO Tools Updated
    • Reseller & MR Services Updated


     MR10

    • Hardware Upgrades Complete
    • R1 CDP Backup Upgrades Complete
    • cPanel patching Complete
    • Cloud Flare Plugin Updated
    • SEO Tools Updated
    • Reseller & MR Services Updated 

     

     

  • Date - 22/08/2016 10:06 - 04/09/2016 12:44
  • Last Updated - 22/08/2016 10:07
Platform & Backup Upgrades (Resolved)
  • Priority - High
  • Over this weekend we have been working hard to upgrade several cPanel patches globally along with R1 our backup platform.

    As such both MR07 and CLOUD08 are currently still upgrading and will be for the next 24hrs 

    During this time service will resume as normal on both cloud’s however some customers might notice a slightly degraded service during this time.

    We are also upgrading R1 our backup platform to the latest R1 version which like our cPanel updates corrects several bugs.

    We will report back once these upgrades are complete.

  • Date - 15/08/2016 16:21 - 22/08/2016 00:00
  • Last Updated - 22/08/2016 10:06

Server Status

Below is a real-time overview of our servers where you can check if there's any known issues.

Server Name HTTP FTP POP3 PHP Info Server Load Uptime
Custom VPS (Davuka) PHP Info
darkeritsolutions.uk PHP Info

Powered by WHMCompleteSolution