Email Issues

There was an issue with the mail server service, this has now been resolved and emails should start coming through.

17th Aug 2023
Affecting System - Outoing Email from Cloud Servers

We are aware of an issue affecting customer outgoing email, which is preventing some email from being delivered to intended recipients. Our server engineers are currently investigating the issue, and work is being carried out on our outgoing mail infrastructure at this time. We hope to have a resolution shortly and apologise for any ... Read More »

29th Sept 2022
Phishing Emails

We have been made aware of several phishing emails sent out to a small number of our customers, claiming that you are almost out of your disk quota (we do not apply disk quotas) and should click a link to resolve the issue - the link leads to a fake cpanel login page which aims to capture your login details. These emails are not legitimate and ... Read More »

22nd Nov 2021
Brexit & UK-based .EU registrants

As you likely know, once the UK withdraws from the EU, UK-based registrants will no longer be able to satisfy the .EU eligibility requirements based on their country of residency.  The timeline of Brexit is still unclear, but if it’s determined that the UK will leave the EU with no deal on November 1, 2019, EURid will begin contacting ... Read More »

22nd Oct 2019
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